Account Funds
Their uses, management, and history
Except when adding funds to an account, payments through Polylude are sourced, in preference, first from an account’s credit, with any remaining costs covered by your payment method.
Such payments include:
- Subscription payments
- Gifting account credit
If a subscription is downgraded (or you switch to more frequent payments), the leftover fee for any unused time feeds back into your account balance. Normally though, your balance will be topped up either by adding funds yourself, or by receiving a gift from others1.
Your current account balance is listed alongside your regular bill in your subscription settings. For more uses of these funds, tap on ‘Manage funds’. These uses are described next.
Adding Funds
This view gives you the option of adding funds (either directly or by redeeming gifts) to your account, or gifting account credit to others.
Either way, you can choose one of the standard amounts (‘Bronze’, ‘Silver’, or ‘Gold’ funding levels), or specify a custom amount.
Tapping ‘Preview Add’ takes you to a checkout view, to confirm payment for the added funds. Tapping ‘Add’ in this view will charge your payment method.
Note that unlike subscription payments, where the cost is included in the subscription fee, charges made to your payment method to add or gift funds incur an additional processing fee.
Giving & Receiving Funds
Account credit can also be gifted. If your gift encourages new subscriptions, you can even earn account credit.
Simply select the ‘Gift’ option from the ‘Manage funds’ view, and indicate who should receive the chosen amount. The email addresses you mention (whether or not they have an account already) will be sent a code for redeeming the account credit. You can review the gifts you have sent – and whether they have been redeemed – by tapping on ‘Gifting history’.
Histories
To see your past payments & their corresponding invoices, you can visit your Payment history.
To check the status of purchased gifts, see your Gifting history.
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Or if you cancel an unredeemed gift you’ve sent. ↩︎